---
title: Privacy Policy | Kinesys
description: Learn more about how we collect, retain and process your data to provide consultancy services.
---

[Skip to content](https://kinesys.it/privacy-policy#main-content)

[![Go to home](https://kinesys.it/hs-fs/hubfs/Logo_Kinesys_%231.png?width=1932&height=556&name=Logo_Kinesys_%231.png)Homepage](https://kinesys.it)

- [Autotask](https://kinesys.it/autotask-psa)
- [HaloPSA](https://kinesys.it/halo-psa)
- [Blog](https://kinesys.it/blog)
- [About](https://kinesys.it/about-us)

English

Select a language

✕

- [Italiano](https://kinesys.it/it/privacy-policy)
- [English](https://kinesys.it/privacy-policy)

[Free consultation](https://outlook.office.com/book/FreeConsultation@kinesys.it/?ismsaljsauthenabled)

- [Autotask](https://kinesys.it/autotask-psa)
- [HaloPSA](https://kinesys.it/halo-psa)
- [Blog](https://kinesys.it/blog)
- [About](https://kinesys.it/about-us)

[Free consultation](https://outlook.office.com/book/FreeConsultation@kinesys.it/?ismsaljsauthenabled)

English

Select a language

- [Italiano](https://kinesys.it/it/privacy-policy)
- [English](https://kinesys.it/privacy-policy)

# Privacy Policy

**Effective Date:** 01/08/2025  
**Last Updated:** 01/08/2025

## Data Controller

**Marco Pisano**  
Via Panoramica Vesuvio 101, Terzigno 80040, Italy  
Email: **info@kinesys.it**  
Phone: +39 366 231 8402

## Information We Collect

We may collect the following types of data:

- **Contact & Business Data:** Name, email, phone number, company details, project requirements
- **Website Data:** IP address, browser information, cookies, page visits
- **Service Data:** Information shared during consultations and PSA implementations

## Legal Basis for Processing

We process your data based on:

- **Contract Performance:** Delivering PSA consulting services
- **Legitimate Interest:** Business communication and service improvement (balanced with your rights)
- **Consent:** Marketing communications (where required)
- **Legal Compliance:** Record keeping and regulatory obligations

## How We Use Your Data

We use your data to:

- Deliver Halo PSA, Autotask, and other PSA consulting services
- Communicate about projects and provide support
- Share relevant industry updates (with your consent)
- Improve our services and website
- Comply with legal obligations

## Data Sharing

We share data only in the following cases:

- **Service Providers:** Hosting, email services, payment processing (under strict contracts)
- **Legal Requirements:** When required by EU law or regulation
- **Business Transfers:** In case of merger or acquisition (with safeguards)

**We do not sell your personal data to third parties.**

## International Transfers

Your data may be processed outside the EU only when appropriate safeguards are in place, such as **adequacy decisions** or **Standard Contractual Clauses**.

## Data Retention

We retain your data only as long as necessary:

- **Contact data:** 5 years after last contact
- **Project data:** Duration of the relationship plus 5 years
- **Website analytics:** 26 months (anonymized where possible)
- **Legal documents:** As required by law

## Your GDPR Rights

You have the right to:

- Access your personal data
- Rectify inaccurate information
- Request erasure (right to be forgotten)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time

To exercise these rights, contact us at **info@kinesys.it**.

## Cookies

We use:

- **Essential cookies** for website functionality
- **Analytics cookies** to improve our services

You can manage cookie preferences in your browser settings.

## Data Security

We implement appropriate technical and organizational measures, including **encryption, access controls, and regular security assessments**, to protect your data.

## Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with your **local data protection authority**.

## Contact Us

For any questions about privacy or to exercise your rights:

- **Email:** **info@kinesys.it**
- **Phone:** +39 366 231 8402
- **Address:** Via Panoramica Vesuvio 101, Terzigno 80040, Italy

---

**This policy complies with GDPR and applicable EU privacy laws.**

---

 

[![Logo Kinesys #5](https://kinesys.it/hs-fs/hubfs/Logo%20Kinesys%20%235.png?width=300&height=87&name=Logo%20Kinesys%20%235.png "Logo Kinesys #5")](https://kinesys.it)

- [About](https://kinesys.it/about-us)
- [Privacy Policy](https://kinesys.it/privacy-policy)
- Manage Cookies

<https://www.linkedin.com/in/marco-pisano-67041a61/>[mailto:info@kinesys.it](mailto:info@kinesys.it)

---

© 2025. All rights reserved.